Privacy Policy
Notice of change
May 14, 2024,
Please note that our Privacy Policy will be updated as of May 31, 2024.
Here are the main changes that will be made:
• Simplified text
• Access provided to the previous version of the policy
• Updated cookie banner

Thank you for visiting the Bonjour Québec Image Bank Website, property of the Ministère du Tourisme du Québec, and for reading our privacy policy.

The Image Bank of the Ministère du Tourisme du Québec uses cookies to provide you with a better experience and to analyze site traffic. By continuing to use this Website, you consent to the Ministère's use of cookies in accordance with the Privacy Policy below.

This Privacy Policy describes the Ministère's policies and procedures regarding the collection, use and disclosure of your information when you use the Image Bank and informs you about your privacy rights and how the law protects you.

The Ministère uses your data to provide and improve the Service. By opting out of the collection of information, you will not be able to access the features of the Service.


The following definitions have the same meaning whether they appear in the singular or the plural form.

For the purposes of this Privacy Policy, the following definitions apply:

Device: any device that can access the Service, such as a computer, cell phone or digital tablet;
Account: means a unique account created for you to access our Service or parts of our Service;
Usage Data: data collected automatically, generated either by the use of the Service or by the Service infrastructure itself (for example, the duration of a page visit);
Ministère: Ministère du Tourisme du Québec;
We, our: refers to the Ministère du Tourisme du Québec;
Professional information: all information relating to the identification of your professional account;
Service or Website: refers to the Ministère's Image Bank;
You: means the person accessing or using the Service, or the company or other legal entity on whose behalf that person is accessing or using the Service, as the case may be.

Collection of your Professional Information

The Ministère does not ask you to provide personal information when using the Service.

Professional information collected:

• first and last name;
• professional e-mail;
• company you work for;
• professional phone number;
• professional address;
• your company's Web site;
• reasons for using our Service.

Use of your Professional Information

The Ministère may use Professional Information for the following purposes:

• to provide and maintain the Service, including to monitor use of the Service;
• to manage your Account, that is to manage your registration as a user of the Service. The data you provide may give you access to different features of the Service that are available to you as a registered user;
• to manage your requests, that is to allow us to administer your requests and ensure the necessary follow-up;
• to communicate with you in connection with the use of the Service;
• some data are also used for statistical purposes.

Retention of your Professional Information

We will retain and use your Business Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with the provisions of applicable laws), resolve disputes, and enforce our legal agreements and policies.

At the Ministère, only authorized persons for whom this information is necessary for the performance of their duties will have access to it. Authorized representatives of the firm Orkis, duly mandated by the Ministère, will also have access to this information.

Specific information on user profile data:
• they are kept for at least the time during which the user account is active, and for a maximum of two (2) years following the inactivity of the account. the purge of inactive accounts will be initiated either by the Ministère (after 2 years of inactivity), or at the request of the user;
• the deletion of the user account automatically results in the immediate deletion, on the Website, of all the data contained in the forms related to order, delivery, contributions, connection statistics, downloads, etc. However, these data remain archived on the servers of the firm Orkis, and will be used in the event of a dispute only. Users can make a request for deletion of all of their data, if they can attest that any image borrowed from the Image Bank is no longer used, published or kept by the user or the company for which the pictures were uploaded.

All necessary precautions will be taken to ensure the privacy of the information and data entered.

You have a right of access the information you have provided, and you also have the right to request its correction. You can make changes to your profile on our Website or send a request to correct or delete your profile to

Transmission of Personal Information

If you voluntarily communicate personal information to us, by e-mail or by means of an electronic form, we only use the information required to allow the personnel of the Service to answer your message and follow up on your request. Electronic correspondence is treated according to the same privacy measures as other written documents, in accordance with the rules of protection applicable to information provided for in the Act respecting Access to documents held by public bodies and the Protection of personal information (CQLR, Chapter A-2.1).

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our Service and to store certain information. The technologies used are markers and scripts to collect and track information and to improve and analyze the Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you will not be able to access the features of the Service.

Cookies can be persistent or session (temporary). Persistent cookies remain on your personal computer or mobile device when you log out, while session cookies are deleted when you close your Web browser.

We use both session cookies and persistent cookies for the purposes set out below:

Session Cookies - Temporary
o Purpose: These cookies are essential for providing you with services available through the Website and to enable you to use some of its features. They help authenticate users and prevent fraudulent use of User Accounts. Without these cookies, the services you have requested cannot be provided, and we only use these cookies to provide these services to you.

Functional Cookies - Persistent
o Purpose: These cookies allow the Service to remember choices you make while using the Website, such as remembering your login information or language preferences. The purpose of these cookies is to provide you with a more personal experience and to save you having to re-enter your preferences each time you use the Website.

Consent Cookies - Persistent
o Purpose: These cookies record whether users have accepted the use of cookies on the Website.

Usage Data

When you access the Website, your device and the Website server automatically exchange information.

The information exchanged is as follows:

• the domain name of the Internet service provider;
• the IP address of your device;
• the type of browser, type of device and operating system used to access the Website;
• the date and time of access to the Website;
• the pages of our Service that you visit;
• the time spent on these pages;
• the originating Website address;
• other diagnostic data.

Your personal identity is not revealed in this exchange of information. We only keep the information required to count, in particular, the number of visitors and the technology used to access our Website, the most frequented pages, the dates and times of visits and the intermediate sites.

Links to Other Sites

Our Website may contain hyperlinks to the sites of various organizations and ministries of the Government of Québec, as well as to other sites. When you follow these links, you will leave the Service's Website. The information then exchanged is no longer subject to the Privacy Policy of the Service.

Changes to the Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We advise you to consult the Privacy Policy regularly to stay informed of any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Image Bank Terms of Use

We invite you to consult the Terms of Use for the Service.

Last updated on: September 14, 2023